White Castle thinks a robot can make better french fries
New York (CNN Business)It's harder than you might think to deliver french fries that aren't too crispy or soggy. Just ask the burger chain White Castle.
Timing is key: Fries need to be in oil for the right amount of time. But employees in fast food restaurants are often subject to a flurry of distractions in the kitchen, which is hot and noisy and gets even more hectic during peak times. They may get caught up in another task and pull fries out of the fryer too early, or leave them in too long. It can be difficult to remain consistent day in and day out.
That's where Flippy comes in. Last year, White Castle installed the french-fry making robot, made by the company Miso Robotics, in one of its kitchens in a Chicago-area restaurant. The chain recently replaced the original with Flippy 2, a smaller version of the robot that performs more human functions. White Castle has plans to roll it out to up to 10 of its 360 total restaurants.