Tandridge council failed tenant with mental health issues

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2023-06-09 16:08:46  • 2 mins

At a glance

  • Tandridge District Council has been fined over its treatment of a tenant with mental health issues
  • The ombudsman ordered the council to pay the woman 1,000
  • The authority says it has learned lessons and is improving staff training

Bob Dale & Emma Coady Stemp

BBC News & Local Democracy Reporting Service

  • Published 4 minutes ago

A council has been ordered to pay compensation by a watchdog after it "failed" a woman with poor mental health.

Three different officers from Tandridge District Council in Surrey dealt with the woman, but the ombudsman said none took appropriate action.

One housing officer asked the council tenant if an attempt to take her own life had been "accidental", the ombudsman's report said.

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