TDCX Announces Launch of Digital Customer Experience Center of Excellence in Singapore to Pioneer New CX

Center will focus on CX solutions that enable hyper personalized and seamless customer engagement physically and in the metaverse

TDCX Inc. ("TDCX" or the "Company") TDCX, an award-winning digital customer experience (CX) solutions provider for innovative technology and other blue-chip companies, announced today the launch of its first Digital CX Center of Excellence in Singapore.

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TDCX's Digital Customer Experience Center of Excellence is located at its headquarters in Singapore and is led by Ms Angie Tay, Group Chief Operating Officer. (Photo: Business Wire)

The Center will focus on leveraging technology to develop CX solutions that enable hyper personalized, seamless and secure customer engagement in both physical and virtual environments, such as in the metaverse. Through the Center, TDCX will pilot and validate new CX models and the supporting emerging technology architecture, to develop practical real-world applications and use cases.