NY AG Letitia James presses MSG over use of facial recognition technology

Key Points

• New York Attorney General Letitia James pressed Madison Square Garden Entertainment about its reported use of facial recognition technology.
• MSG Entertainment has reportedly identified and denied entry to multiple lawyers affiliated with firms involved in ongoing litigation relating to the company.
• James wrote that facial recognition software used by MSG Entertainment could result in instances of discrimination and bias, particularly against people of color and women.

In this article

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State Attorney General Letitia James speaks during Martin Luther King Jr. Day at National Action Network House of Justice Headquarters.

Lev Radin | Lightrocket | Getty Images

New York Attorney General Letitia James wants to hear from Madison Square Garden Entertainment Corporation about the company's reported use of facial recognition technology at its venues.

MSG Entertainment has reportedly used the technology to identify and deny entry to multiple lawyers affiliated with law firms involved in ongoing litigation relating to the company, including those with season tickets. According to a letter she sent the company Tuesday, approximately 90 law firms were impacted by this policy.